FAQ's
General Member Questions
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chevron_rightHow do I register for this site? Select ONE adult household member (NO combined sign ups please) to register using the link at the top of the page, then complete the form. Please only use your street address, no city or state is needed. If you would like to register a second adult/homeowner on this site, please see steps in next FAQ below.Your registration will be pending until an admin from the HOA confirms it. A temporary password link will then be emailed to you so you can complete your registration. An email is required for this step.
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chevron_rightHow do I add/register another adult homeowner in my household? Once you are registered, go to the your profile link and scroll down to "add level 2 user." This is where you will add another adult homeowner. Please complete the form with name, street address, phone and unique email. Please note that emails cannot be shared. Once you have clicked continue, an email will be sent to them to create a password so they can access the website. This will also allow your names to be linked in our system.
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chevron_rightWhere is our printed Directory? As of January 2025 our directory will be online. Please create an account by going to register at the top of the page and then complete the required fields. Once verified by admin, you will receive an email confirming your registration. Your registration will automatically be added to our directory. Once logged into this site, you will be able to search our directory.
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chevron_rightHow do I change my email or phone number? Please log into your account, then click on "your profile" at the top of the page. Then click on update profile, make the changes, then click save.
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chevron_rightCan I limit what information of mine shows in our Directory? Yes. Please log into your account, go to your profile at the top of the page, then go to update directory preferences. From there you can select if you want your phone number, email, etc shown or hidden. You may also chose to hide your entire profile. Then click save once done.
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chevron_rightWhen do I have to pay my HOA dues? Annual HOA dues must be paid by March 15 to avoid any late fees. You can send a check to our HOA mailbox, pay via Zelle or pay online through this site using a credit card. Dues notices are mailed to each homeowner in January of each year.
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chevron_rightHow do I request a status letter? Status letters for title and mortgage companies can be requested by contacting our HOA Treasurer through the Contact Us link on our website. Please allow approximately up to one week for turnaround.
Local Info
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chevron_rightWho is our Trash, Recycling & Yard Waste Hauler? Priority Waste is the hauler for the City of Rochester Hills. Pick up day is every Monday, except for New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. For more info on recycling, yard waste collection dates, billing and more, click here: Trash Pick Up
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chevron_rightHow can I find out more about the City of Rochester Hills? Please visit City of Rochester Hills
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chevron_rightWhat are some local places of interest? Please know this list is not inclusive of every great thing in the area. Let us know if we can add some of your favorites!